Customer Support

FESTICATION: PARADISE BLUE 2022 Customer Support Info

  • BASIC INFO
  • EVENT DETAILS
    • EVENT DATES: FRIDAY-SUNDAY 4/28-4/30/22
    • HOURS
      • Festival Check In: FRIDAY 4/28 3PM
      • Festival Check Out: SUNDAY 4/30 12PM
    • VENUE, CITY/STATE (TIME ZONE): Paradisus Cancun, Cancun, MX (EST) // Fiesta Americana, Cancun, MX (EST)
    • AGE REQUIREMENT(S): 18+
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • No, all sales are final
    • Are exchanges/upgrades approved?
      • No, all sales are final
  • ON-SITE OPERATIONS
    • Box Office/Will Call open time: FRIDAY 4/28 @ 3PM
    • Sales on-site? No
    • Upgrades on-site? No

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