Customer Support

THE CONCOURSE PROJECT Customer Support Info

  • Updated
  • BASIC INFO
    • WEBSITE // FAQs
    • LOCATION: 8509 Burleson Rd, Building 1, Austin, TX, 78719
    • VENUE CONTACT LINK/EMAIL/PHONE: https://concourseproject.com/contact/ 
    • COVID-19 POLICY: At this time we are not requiring proof of vaccination or negative test results. The safety of our patrons is of the utmost importance to us, and our guidelines are subject to change should we deem it necessary based on local and national updates. Please be respectful of others and stay home if you feel ill or have potentially been exposed.
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • No, all sales are final
    • Are exchanges/upgrades approved?
      • No, all sales are final

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