UNDERGROUND ARTS Customer Support Info

BASIC INFO
- WEBSITE // FAQs
- LOCATION: 1200 Callowhill St., Philadelphia PA 19123
- VENUE CONTACT LINK/EMAIL/PHONE:
  - https://undergroundarts.org/the-venue/
  - info@undergroundarts.org
  - 267-606-6215
- CAN ANYONE BESIDES THE ORIGINAL PURCHASER PICK UP AT WILL CALL?
  - No, original purchaser with proof of purchase (card + ID) ONLY - We do handle in advance name changes via phone and email
- COVID-19 POLICY: N/A
REFUND/EXCHANGE/UPGRADE POLICIES
- Will refund requests be approved?
  - No, all sales are final
- Are exchanges/upgrades approved?
  - Yes, if the new order is of equal or greater value than the original

Customer Support