Customer Support

AFROPUNK BROOKLYN 2022 Customer Support Info

  • Updated
  • BASIC INFO
    • CLIENT NAME: AFROPUNK
    • CUSTOMER SUPPORT CONTACT EMAIL/URL: tickets@afropunk.com
    • COVID-19 POLICY:
      • AFROPUNK Brooklyn: will take place at Commodore Barry Park, an open-air outdoor space located at Nassau St., Park Ave., bet. Navy St. and N. Elliot Pl. As an outdoor event, we are following applicable public health guidelines. Covid-19 vaccines and masks are encouraged by certain public health or governmental agencies for attendees; however, proof of vaccination, the wearing of masks, or a negative Covid-19 test are not required at this time.

        AFROPUNK Brooklyn will have free hand sanitizer on the festival grounds and masks at the Guest Services booth. While we cannot guarantee (and do not guarantee) that you will not become infected with COVID-19, we encourage all attendees to wash and/or sanitize their hands frequently and wear a mask to reduce the risk of transmission.

  • EVENT DETAILS
    • EVENT DATES: SATURDAY + SUNDAY 9/10-9/11/22
    • HOURS
      • DOORS/GATES: 12PM
      • EOD: 10PM
    • VENUE, CITY/STATE (TIME ZONE): Commodore Barry Park, Brooklyn NY (Entrance Navy Street between Flushing and Park Avenue)
    • AGE REQUIREMENT(S): All Ages
  • REFUND/EXCHANGE/UPGRADE POLICIES
    • Will refund requests be approved?
      • All purchases are final. No refunds or exchanges. We are not able to change dates if purchased in error.
      • The event is rain or shine.
    • Are exchanges/upgrades approved?
      • No, all sales are final
  • ON-SITE OPERATIONS
    • Box Office/Will Call open time:
      • Friday 2 - 7PM (allowing wristband pick up)
      • Saturday 9:30AM - 8PM
      • Sunday 9:30AM - 8PM
    • Sales on-site? Yes
    • Upgrades on-site? Yes
    • Cashless? Yes, credit/debit purchases only

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