BLOOD MANOR 2023 Customer Support Info

BASIC INFO
- CUSTOMER SUPPORT CONTACT EMAIL/URL:
  - Contact Link
  - events@bloodmanor.com
  - 212-290-2825
- EVENT FAQ LINK // WEBSITE
- COVID-19 POLICY: N/A
EVENT DETAILS
- EVENT DATES: 9/29/23-11/4/23
- HOURS
  - DOORS/GATES: DEPENDS ON THE DATE (6-7PM)
  - EOD: DEPENDS ON THE DATE
- VENUE, CITY/STATE (TIME ZONE): 359 Broadway, New York NY 10013
- AGE REQUIREMENT(S): All Ages accompanied by a parent/guardian, but recommended for ages 14+ (no parent/guardian required)
- TICKETS
  - TYPES & DESCRIPTIONS
    - GENERAL ADMISSION- Arrival during a 1-hour time slot (must arrive within time slot for guaranteed entry)
    - R.I.P. Express Entry- Admission during any time slot with expedited entry line
REFUND/EXCHANGE/UPGRADE POLICIES
- Will refund requests be approved?
  - No, all sales are final
- Are exchanges/upgrades approved?
  - Yes, if the new order is of equal or greater value than the original (contact ticketbooth@bloodmanor.com with exchange request)
ON-SITE OPERATIONS
- Box Office/Will Call open time: Around first time slot (6-7PM)
- Sales on-site? Yes
- Upgrades on-site? Yes
- Cashless? No

Customer Support