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Getting My Tickets

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  • Will I be charged a replacement wristband fee?
  • How can I track my shipped ticket order?
  • Help, I can't print/view my PDF receipt/ticket
  • How to pick up at Will Call
  • I've lost my shipped ticket. Can you send them to me again?
  • Can I change the shipping address for my order?
  • My shipped order hasn't arrived yet.
  • My tracking number shows my order was delivered but I have not received it.
  • I received the wrong order in the mail.
  • Can I change the delivery method of my ticket(s) after I've placed an order?
  • Can you ship my tickets to me, even though I selected a different delivery method at checkout?
  • What does selecting 'International order' as my shipping method mean?
  • Which forms of ID are required when picking up tickets at Will Call?
  • I do not have the card I originally used to make my purchase. What do I need to pick up my tickets at Will Call?
  • What is an RFID wristband?

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